Terms And Conditions

Welcome. These Terms and Conditions ("Terms") govern your access to and use of our website and mobile application (collectively, the "Platform"). By using ZAPAH, you agree to be bound by these Terms. If you do not agree, please stop using our services immediately.


1. Use of the Platform

  1. You must be at least 18 years old or use the Platform under parental supervision.
  2. You agree to provide accurate and complete information when registering or placing an order.
  3. You may not use the App for any unlawful or fraudulent purpose.


2. Account Responsibility

  1. You are responsible for maintaining the confidentiality of your account credentials.
  2. You agree to notify us immediately of any unauthorized access or use of your account.
  3. We reserves the right to suspend or terminate any account for violations of these Terms.


3. Product Information and Availability

  1. We strive to ensure all product descriptions, images, and pricing are accurate. However, errors may occur, and we reserve the right to correct them.
  2. Product availability is subject to change without notice.
  3. Colors may appear differently depending on your device settings.


4. Pricing and Payment

  1. All prices are displayed in [insert local currency] and include applicable taxes unless stated otherwise.
  2. We accept major payment methods through secure third-party gateways.
  3. We reserves the right to modify prices or promotions at any time.


5. Shipping and Delivery

  1. Orders are processed within [2] business days.
  2. Delivery times may vary depending on location and logistics partners.
  3. We Are not responsible for delays caused by customs or external couriers.


6. Returns, Refunds, and Exchanges

  1. Returns are accepted within 14 days of delivery if items are unused, unopened, and remain in their original packaging and brand-new condition.
  2. Refunds will be issued using the original payment method within 14 days after the return case is approved and confirmed to meet the return policy conditions.
  3. Opened or used products are not eligible for return or refund.
  4. Certain items (e.g., perfumes, cosmetics, and personal care products) may not be returnable for hygiene and safety reasons.


7. Intellectual Property

  1. All content on the Platform, including text, images, trademarks, and software, is owned or licensed by us.
  2. You may not reproduce, distribute, or modify any content without prior written consent.


8. Limitation of Liability

  1. We not liable for indirect, incidental, or consequential damages arising from your use of the Platform.
  2. Our total liability shall not exceed the value of your order.


9. User Conduct

  1. You agree not to misuse the Platform, upload malicious code, or disrupt services.
  2. We reserve the right to block or report abusive users.


10. Promotions and Offers

  1. Promotional offers are subject to specific terms which may vary.
  2. We reserves the right to cancel or modify any promotion at any time.


11. Third-Party Links

  1. The Platform may include links to third-party websites. We are not responsible for their content or policies.


12. Governing Law and Dispute Resolution

  1. These Terms are governed by the laws of [insert applicable jurisdiction].
  2. Any disputes shall be resolved through arbitration or local courts as applicable.


13. Changes to These Terms

We may update these Terms periodically. Continued use of our Platform after updates means you accept the revised Terms.